If you are not a promotional products distributor, please use our general contact page here.
Resources for Promotional Products Distributors
FREQUENTLY ASKED QUESTIONS
Are You on ESP/SAGE?
Yes we are! We provide basic catalog information on ESP/SAGE, but for more detailed information, please access our Distributor Resources by filling out the form on this page.
Do I Need a PPAI/ASI Number to Access Distributor Resources?
Yes, we require a company to have a PPAI or ASI number in order to access our distributor resources. If you don't have one of these numbers, you may be a better fit for one of our other departments. Please contact us via the appropriate form at luminaid.com/contact
What Are Your Minimums and Lead Times?
Our MOQ is 50 pieces for a standard pad print, with a lead time of 2-3 weeks. Premium customizations start at 500-1000 units, with a lead time of 4-6 weeks. We also have rush options at an additional cost.
Please fill out our form on this page to access our full catalog and resources.
Do You Offer Virtuals & Blank/Random Samples?
Virtuals are free of charge. Simply email your client's artwork to your sales rep or customprint@luminaid.comand we will get back to you with a high-quality virtual suitable for presentations.
We do charge a small fee for random/blank samples. Please fill out our form on this page to access sample ordering. Spec samples and self promos are also available.
GET IN TOUCH
By Phone: (312) 600-8997
Hours: 10-4 CST
By Email:
customprint@luminaid.com