If you are not a promotional products distributor, please use our general contact page here.
Promotional Products Distributors, Please Register to Access EQP Pricing
What pricing do you offer to Promotional Products Distributors?
We offer EQP (End Quantity Pricing) to promotional products distributors. Please register using the form above to access pricing and downloads.
Do I need a PPAI/ASI number to access distributor resources?
Yes, we require a company to have a PPAI or ASI number in order to access our distributor resources. If you don't have one of these numbers, you may be a better fit for one of our other departments. Please contact us via the appropriate form at luminaid.com/contact
What are your minimums and lead times?
Domestic Pad Printing:
MOQ: 50 Pieces
Lead Times: 3+ Weeks
Ships From: USA
Built-to-Order (Premium Customization):
MOQ: 500-1000 Pieces (depends on level of customization)
Lead Times: 4-6+ Weeks
Ships From: China
Please fill out our form on this page to access our full catalog and resources.
Do you offer virtuals & blank/random samples?
Virtuals are free of charge. Simply email your client's artwork to your sales rep or customprint@luminaid.comand we will get back to you with a high-quality virtual suitable for presentations.
We do charge a small fee for random/blank samples. Please fill out our form on this page to access sample ordering. Spec samples and self promos are also available.
Do you have a phone number?
Because our team is working remotely, we ask that you email your sales rep or customprint@luminaid.com rather than calling our office, so that we can connect you to the right member of our team for promotional products inquiries.
If you prefer to leave a voicemail, and request a follow-up via email or phone, our number is (312) 600-8997
How does your Give Light, Get Light Program work?
Through our Give Light, Get Light Program, you can sponsor light for a family in need, to be distributed by our network of charitable partners. To date, we've worked with nonprofits in over 100 countries thanks to the support of our customers. Learn more at luminaid.com/give-light
What's included in a Give Light Sponsorship?
We provide the choice of charitable cause (Disaster Relief, Refugee Relief, or Allocate as Needed) and handle distribution of the sponsored lantern(s) to our charitable partners.
We also provide a full-color thank-you postcard which explains that a gift of light has been made in your honor. These cards can be customized to include your client's logo or message for a small fee.
No physical product ships to your client -- we handle distribution of the lanterns to our charitable partners directly.
How do I add a Give Light sponsorship to a promotional order?
Give Light Sponsorships are available as an optional add-on to promotional orders, in $10 increments:
$10 sends 1 solar lantern to a family in need
$20 could send 2 solar lanterns or 1 solar phone charger to a family in need
$100 could send 10 solar lanterns or 5 solar phone chargers to families in need
etc
We do not offer a distributor discount on sponsorships, as fixed pricing enables us to administer the program uniformly and bundle together sponsorships for greater impact.